Help / Get started

Graft vendor first hour

By the end of this hour you will have signed in to the vendor portal, reviewed your catalog, worked an order end to end, and sent an invoice. The vendor portal is a dedicated app at /vendor, separate from the clinical app, and never shows PHI.

Before you start

• Your company's vendor_admin (or a clinic that set your company up) invited you by email. Accept the invite and set your password.
• Know your product SKUs and pricing.

Step 1 — Sign in (3 min)

1. Go to https://app.medipyxis.com/vendor and sign in. You land on the vendor Home page.
2. The portal navigation gives you Home, Orders, Use Events, Catalog, Invoices, and Clinics. Staff appears only if you're a vendor_admin.

See Sign in and manage staff.

Step 2 — Check your catalog (7 min)

1. Open Catalog.
2. Confirm your SKUs are present and correct. Add or edit any with New SKU. You own your catalog directly — there is no practice approval step.

See Manage your product catalog.

Step 3 — Work an order (10 min)

1. Open Orders. New orders arrive as Pending.
2. Accept an order (it moves to In Progress), then Ship it and enter the tracking number. It completes as Delivered once the clinic confirms receipt.

See Manage orders.

Step 4 — Send an invoice (5 min)

1. Open Invoices.
2. Create an invoice for a shipped order and submit it. The clinic's finance team reconciles and pays it on their side.

See Send invoices.

Step 5 — Review usage (5 min)

• Open Use Events to see where your products were used, de-identified (initials + year of birth only). Open Clinics to see which facilities you're enabled at.

Result

• You can sign in, keep your catalog current, work orders from Pending to Delivered, and send invoices.

Need help?

For portal questions, see the Vendor Portal Guide and FAQ. For account issues, contact your company's vendor_admin or email support@medipyxis.com.