Log in and set your working facility
Every Medipyxis session starts with two choices: who am I and which facility am I working in. This page gets both right.
Steps
- Go to
https://app.medipyxis.com/login. Your practice admin may have a vanity subdomain — if so, use the one they gave you; it works the same way. - Enter your email and password. If this is your first login, click First time? Set password and check your email for the magic link. Passwords must be 12+ characters with one number and one symbol.
- Click Sign in. You land on the Dashboard.
- Check the top-left header. The text next to the Medipyxis logo shows your current Organization. Below it, your profile card on the top-right shows your role and current Facility (for example, "Admin • Premiere Wound Care").
- Switch facility (if you have access to more than one). Click the Organization Selector in the top-left and pick the facility you want. Every sidebar link now scopes to that facility — the URL changes from
/facility/{old-uuid}/...to/facility/{new-uuid}/....
Result
You see the Welcome Back banner with your name, and the sidebar reflects the modules you have permission to use. The green On Duty pill and HIPAA badge confirm your session is active and compliant.
What you should see in the header
| Element | Where | What it does |
|---|---|---|
| Medipyxis logo | Top-left | Click to return to your dashboard |
| Organization Selector | Top-left, next to logo | Switch facility/organization |
| Quick Jump | Top-center | Press ⌘K / Ctrl+K to search anything |
| Notifications bell | Top-right | Shows urgent action items with badge count |
| Profile menu | Far top-right | Your name, role, facility — click to edit profile or sign out |
Troubleshooting
| Symptom | Likely cause | What to do |
|---|---|---|
| "Invalid credentials" | Typo, or password has expired | Click Forgot password on the login page |
| No facilities listed in selector | Your admin hasn't assigned you yet | Ask your practice admin to open HR & Compliance → Facility Users and add you |
| Sidebar is missing items | Your role doesn't have access | Admin opens Administrator → Organization Role Config and adjusts your role's features |
| Page redirects in a loop | Stale session cookie | Clear cookies for app.medipyxis.com and sign in again |