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AR Aging and Reports Center reference

Reference for the AR aging buckets used across the Billing module and the reports available in the Reports Center.

AR Aging buckets

Aging buckets measure the number of days elapsed since the date of service for unpaid claims. They appear in the Account Receivable report and related AR views. (Note: the Work Queue's Claim Age filter uses its own buckets measured from the claim's submission date — Not Submitted, 0–30, 31–60, 61–90, and 90+.)

Aging Bucket	Days Since Date of Service	Typical Priority
0–30	0 to 30 days	Monitor — within standard payer processing time
31–60	31 to 60 days	Review — follow up if no ERA received
61–90	61 to 90 days	Escalate — contact payer; most contracts have 90-day timely-filing limits
91–120	91 to 120 days	High priority — approaching or past many timely-filing limits
120+	121+ days	Critical — verify timely-filing status before submitting; write-off review may be required

The AR Aging view. Each column represents one aging bucket; rows break down the outstanding balance by payer. Use this view to identify which payers have the highest concentration of aged balances.

Medicare requires claims to be filed within one year (365 days) of the date of service. State Medicaid programs and commercial payers often have shorter timely-filing windows — commonly 90 to 180 days. Any claim in the 120+ bucket must be reviewed against the applicable payer contract before submission.

Reports Center

The Reports Center generates operational billing reports. Navigate to /facility/{facility_uuid}/billing/reports-center.

The Reports Center. Choose a report type, set filters, run the report to preview it, then export to CSV.

Available report types

Report	What it covers
Patient Visit Reports	Visits/encounters over a period.
Claims Reports	Claims and their status across the period.
Insurance Payment Reports	Payments received from payers.
Patient Payment Reports	Payments received from patients.
Account Receivable Reports	Outstanding balances (AR) by payer/period.
Patient List Reports	Patient roster for the selected criteria.
Patient Balance Reports	Outstanding patient balances.
Charges Reports	Charges billed over the period.

Running a report

1. Choose a report type from the selector.
2. Set the filters (date range, payer, and other criteria in the filters panel).
3. Click Run report. The results preview in a table below.
4. Export to CSV to download the report for external distribution.

Reports run on demand against current data — there is no overnight batch, so a report reflects the data at the moment you run it.

Related

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